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SADE Municipality Hotline IVR Prompts
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Date
2015-09-07
Authors
Charl van Heerden
Marelie Davel
Journal Title
Journal ISSN
Volume Title
Publisher
North-West University
Molo Afrika Speech Technologies
IntSyst Labs CC
Molo Afrika Speech Technologies
IntSyst Labs CC
Abstract
Description
Audio and corresponding transcriptions for the SADE Municipality Hotline IVR prompts in English, Sesotho and isiZulu. The English SADE municipality hotline's prompts were translated (and recorded) in Sesotho and isiZulu. While the underlying recognition system is able to recognise Afrikaans, English, Sesotho and isiZulu speakers, pronouncing any of the South African municipality names, the interface language can also be customised to be Sesotho or isiZulu.
Keywords
Citation
Charl van Heerden, Marelie Davel and Etienne Barnard, "Performance analysis of a multilingual directory enquiries application", in Proc. Annual Symp. Pattern Recognition Association of South Africa (PRASA), pp 258-263, Cape Town, South Africa, November 2014.
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