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Le nkonzo isiza amalunga emiphakathi ukubika ngomuntu onyamalele. Ungabika umuntu onyamalele ngokushesha uma usola ukuthi kukhona okungalungile okwenzeke kuye.
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Izinyathelo okumele zilandelwe
Uma usola ukuthi umuntu unyamalele, zama ukuxhumana naye kuqala.
Uma ungakwazi ukuxhumana naye, hamba uye kunoma yisiphi isiteshi samaphoyisa , noma kwisikhungo senkonzo yamaklayenti (client service centre) ngokushesha.
Nikeza ulwazi ngomuntu, kanti nikeza ngesithombe sakhe samaduzane.
Uma umuntu onyamalele etholakala, hamba uye esiteshini samaphoyisa lapho owabika khona ukuthi umuntu unyamalele ukwazisa iphoyisa noma isikhulu esiphenyisisa icala.
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