PARTICIPANTS' CODE OF
PRACTICE

For all enquiries, complaints, or results of Games; phone, email, or write
to The National Lottery at:
• Player Thusong 0800 40 30 40 Tollfree
• P/Bag X72 Auckland Park, 2006
• E-mail [http://www.national-lottery.co.za]
NATIONAL LOTTERY CONTACTS
NATIONAL LOTTERY OFFICES
• Head Office
Floor 16
SABC Radio Park
Henley Road
Auckland Park
Johannesburg
• Louville Place
Vrede Street
Bellville
Cape Town
•1 st Floor, West Wing
First Technology House
72 Armstrong Avenue
La Lucia
Durban
• 20 Malcomess Park
St Georges Road
East London
•1 st Floor, Block E
Crownwood Office Park
100 Northern Parkway
Ormonde
Johannesburg
• 4 The Pinnacle
1 Parkin Street
Nelspruit
• Ground Floor
Block B
Liberty Life Place
Glynn Street
Hatfield
Pretoria
• Ground Floor
ABSA Building
94 Maitland Street
Bloemfontein

Page 2 (c) Uthingo Management (Pty) Ltd
Dear Player,
The South African National Lottery is designed to be a great national institution.
There is no other national pastime that brings together so many
people across the country on a regular basis.
When Uthingo won the licence to run The National Lottery, we pledged to
provide the highest possible level of service to our players. This Code of
Practice, which has been approved by the National Lotteries Board, sets out
the services which you as our players can expect to enjoy and which we at
Uthingo are committed to delivering.
This document is reviewed at least annually. In addition to this, our performance
against this code is constantly measured and improved whenever
possible. We are aiming to make this one of the most efficient and popular
lotteries in the world.
I hope you enjoy playing The National Lottery
Humphrey Khoza
Chief Executive Officer
Uthingo Management (Pty) Ltd

(c) Uthingo Management (Pty) Ltd Page 3
TABLE ON CONTENTS
1. INTRODUCTION ............................................................................................. 5
2. THIS CODE OF PRACTICE ............................................................................. 5
3. MEANING OF WORDS .................................................................................... 6
4. AVAILABILITY OF TICKETS ............................................................................ 8
5. CANCELLATION OF TICKETS ....................................................................... 8
6. GROUP (SYNDICATE) PLAY ............................................................................ 9
7. DRAW RESULTS AND HOW TO WIN ............................................................ 9
8. TICKET SECURITY AND ENTRY CONDITIONS ........................................ 10
9. CLAIMING OF PRIZES ................................................................................... 11
10. TIMING OF PRIZE PAYMENTS .................................................................... 12
11. PRIZE CLAIM LOCATIONS, VALUE AND PAYMENT LIMITS ................... 13
12. PRIZE CLAIM TIME LIMITS .......................................................................... 13
13. DISPUTED CLAIMS ........................................................................................ 13
14. UNCLAIMED PRIZES ..................................................................................... 14
15. RETAIL OUTLET STANDARDS AND SERVICES ......................................... 14
16. TELEPHONE ENQUIRIES ............................................................................. 15
17. POSTAL AND EMAIL ENQUIRIES ............................................................... 16
18. CONFIDENTIALITY OF WINNERS .............................................................. 16
19. SERVICES FOR WINNERS OF LARGE PRIZES ............................................ 17
20. COMPLAINTS PROCEDURE ......................................................................... 18
21. UNDER 18'S AND OTHER PROHIBITED PLAYERS ................................... 19
22. COUNSELLING SERVICES ............................................................................ 19

Page 4 (c) Uthingo Management (Pty) Ltd
The National Lottery is operated by Uthingo Management (Pty) Ltd under
a seven year Licence from the Minister of Trade and Industry. Uthingo's
activities are regulated by the National Lotteries Board on behalf of the
Minister. Their statutory duties are to ensure that The National Lottery is
run securely and fairly, that the interests of every Player are protected, and
provided these objectives can be met, to ensure that as much money as
possible is raised for the good causes specified in the Lotteries Act. 1997
The money raised by The National Lottery is distributed through The
National Lottery Distribution Trust Fund to help the following causes Reconstruction
and Development
Charities
Sport and Recreation
National Historical, Natural, Cultural and Architectural Heritage
Other areas as approved by The Minister of Trade and Industry
Bodies representing these areas individually consider and approve relevant
funding applications. Uthingo has no involvement in the distribution of
the funds raised by The National Lottery.
The National Lottery offers Players a variety of Games, the rules of which
are available for inspection at all Retail Outlets and National Lottery Offices.
You can also obtain your own copy by writing to The National Lottery. or by
telephoning the Player Thusong. These documents are available in English,
Afrikaans, Zulu and Sotho.
1.0 INTRODUCTION
2.0 THIS CODE OF PRACTICE
This Participants' Code of Practice sets out the services that Uthingo is
expected to provide for Players. The National Lotteries Board has approved
the Code and will use it to monitor Uthingo's performance.

(c) Uthingo Management (Pty) Ltd Page 5
In this Code, specific words have the following meanings:
Act
The Lotteries Act. 1997.
Advertising Code
The Advertising and Public Relations Code of Practice approved by the
National Lotteries Board.
Authorised Prize Payment Centre
Location where prizes from R 2001 to R 50 000 can be paid.
Board or Game Board
A grid of numbers from 1 to 49 that appears six or more times on an Entry
Coupon, and which Players mark to select their numbers.
Draw
A process which is used to randomly select a set of winning numbers.
Entry Coupon
A preformatted card provided by Uthingo bearing the numbers from which
a Player can make his/her number selection. An Entry Coupon may carry
several Game Boards and is available free at any Retail Outlet. The Licence
to Operate the South African National Lottery refers to an Entry Coupon as
a Playslip.
Game
Any lottery game run or promoted by Uthingo as part of The National Lottery.
Game Rules
The Rules governing participation in any Game, prepared by Uthingo and
approved by the National Lotteries Board.
Jackpot
The top prize won when all the numbers selected by a Player of an On-Line
Game match those selected in the Draw. The prize is shared when several
Players have selected the same numbers.
3.0 MEANING OF WORDS

Page 6 (c) Uthingo Management (Pty) Ltd
3.0 MEANING OF WORDS (continued)
Licence
The licence granted by the National Lotteries Board to Uthingo to operate
The National Lottery.
Means of Identification
Documents that may be required to claim a prize: South African Identity
Book or a Passport.
National Lotteries Board
The body established by the Minister of Trade and Industry to regulate The
National Lottery.
National Lottery
The National Lottery as defined in the Act, made up of several constituent
lottery games.
National Lottery Distribution Trust Fund (NLDTF)
The fund established under the Act for the receipt of money raised by The
National Lottery for distribution to Good Causes as specified in the Act.
On Line
Any game utilizing a computerised terminal to record selections and also to
validate prize claims.
Player
A member of the public aged 18 years or over who purchases a lottery ticket.
Playing Public
Members of the public who are eligible to purchase lottery tickets.
Player Thusong
The National Lottery telephone service that responds to Players' enquiries.
This service is available on 0800 40 30 40 - Tollfree.
Retailer
A person, firm or company authorised in writing by Uthingo to sell National
Lottery tickets and/or pay prizes in respect of valid winning tickets.

(c) Uthingo Management (Pty) Ltd Page 7
Retail Outlet
A site at which a Retailer has been authorised by Uthingo to sell tickets.
Outlets include independent retailers, retail chains, petrol stations,
authorised kiosks, Post Offices, and other retail establishments as indicated
by signage.
Roll-over
A roll-over occurs when the Jackpot prize pool is not won, and is added to
the Jackpot prize pool for the following Draw.
SuperDraw
A Draw where the Jackpot prize pool is guaranteed for a minimum value, or
where a fixed additional sum is added to that pool.
Ticket
A ticket is the physical evidence that a Player has bought an opportunity to
win in a National Lottery game and which is the receipt for their payment.
Players must produce a valid ticket in order to claim their prize.
3.0 MEANING OF WORDS (continued)

4.0 AVAILABILITY OF TICKETS
Tickets are available from Retail Outlets during normal retail operating hours.
Regardless of location, On-Line tickets cannot be purchased between the
following hours:
from 2300 hrs to 0600 hrs Mondays to Fridays
from 1945 hrs on Saturdays to 0600 hrs Sundays
from 1800 hrs on Sundays to 0600 hrs Mondays, or
at other times as notified to Players by notices displayed in Retail
Outlets
Tickets are only available for sale to Players through Retail Outlets, which
are clearly identifiable through signs and advertisment, or through the
Subscription Service, details of which are available to the Playing Public on
request from The National Lottery.
Uthingo instructs Retailers to ensure that each Retail Outlet displays a notice
of the games available there and periodically checks that this instruction is
being followed. Retailers are also instructed not to sell tickets to:
- any person whom the Retailer knows, or ought reasonably to
suspect, suffers from an addiction to excessive lottery play;
- any person the Retailer suspects to be under 18 years of age and
who cannot supply proof of age by means of identification;
Other than via the Subscription Service, tickets cannot be purchased by
means of telephone, fax, e-mail, Internet, cellular phone or similar means.

(c) Uthingo Management (Pty) Ltd Page 9
5.0 CANCELLATION OF TICKETS
Players can cancel an On-line ticket, and obtain a refund, if:
- the ticket is returned to the lottery terminal from which the ticket
was bought within 2 hours of purchase and before the Retail
Outlet closes on the day of purchase. On the day of a Draw, the
ticket must be returned before the Draw break (which may be
less than 2 hours since purchase).
- the 'void' box on the ticket is COMPLETELY filled in before
the ticket is given to the Retailer for cancellation.
For security reasons, under no circumstances may a ticket be cancelled after
this cancellation period has elapsed.
6.0 GROUP (SYNDICATE) PLAY
Uthingo encourages groups made up of friends, family or work colleagues
to play The National Lottery Games in a syndicate.
However, the organisation of commercial syndicates which attempt to
guarantee a large prize by buying large numbers of tickets, and for which
the organiser charges participants a fee over and above the cost of the tickets,
is illegal under the Lotteries Act.
Uthingo will take action on behalf of the National Lotteries Board against
persons it suspects of organising commercial syndicates.

Page 10 (c) Uthingo Management (Pty) Ltd
7.0 DRAW RESULTS AND HOW TO WIN
A full description of how to find out if you have won a prize in a National
Lottery Game, and how the prize amounts are calculated is contained in the
Game Rules and 'How to Play" leaflets, which are available from any Retailer,
from the Player Thusong, or by writing to The National Lottery.
The On-line winning numbers are Drawn once a week and the draw is
broadcast live on SABC TV. The winning numbers for the most recent
draws are normally displayed at or are available from all Retailers and National
Lottery Offices and can be obtained from the Player Thusong or by writing
to The National Lottery.
Details of the winning numbers, total ticket sales, and calculations of prize
amounts and number of prizes for each prize division for all Draws can be
obtained by telephoning the Player Thusong, contacting The National
Lottery Internet site [http://www.national-lottery.co.za], or by writing to
The National Lottery. This information is made available as soon as
reasonably practicable following each draw and after the calculations have
been made and confirmed, and is widely distributed to the media.
Details of the winning numbers and value of prizes for each division are also
made available (for the most recent Draw only) in the form of a printout
available at all Retailers.

(c) Uthingo Management (Pty) Ltd Page 11
8.0 TICKET SECURITY AND ENTRY CONDITIONS
Players are entirely responsible for the safety of their tickets, and are advised
to complete the details and sign the back of the ticket immediately after
purchasing it.
The bearer of an unsigned winning ticket or the Player whose name is written
on the back of the ticket is assumed to be, or represent, the legitimate winner.
Uthingo is entitled to carry out checks to establish that the identity of the
claimant of a prize over R2 000 matches the name on the ticket. However,
Uthingo may withhold payment at any time in circumstances where the
particulars of the claimant are in doubt or no means of identification are
provided when requested.
Uthingo will not normally pay a prize unless a winning ticket is produced.
However, if a winning On-Line ticket has been stolen, lost or destroyed and
the person claiming to have purchased it notifies Uthingo within 30 days
before any claim has been made on it (but no later) after the relevant Draw,
Uthingo may at its discretion consider the validity of the claim and may,
again at its discretion, pay the prize 365 days after the Draw date.
If a winning ticket is damaged, but its control or serial number is intact or it
can be reconstructed and validated by Uthingo, the appropriate prize will
be paid. Uthingo will use its best endeavours to reconstruct a damaged
winning ticket. In order for a reconstruction to take place a Player must
provide Uthingo with as much information about the ticket purchase as
possible.
If a winning ticket has been recovered following theft or loss, and full details
have been reported to Uthingo, Uthingo will co-operate as far as is reasonably
practical with the appropriate authorities, to assist in determining the bona
fide owner of the ticket.
Uthingo reserves the right at any time to involve the Police or other
appropriate authorities in any prize claim situations.
Please note that there is important information printed on the reverse side
of both Entry Coupons and tickets. Due to space restrictions this information
is printed mainly in English only. For a verbal or written translation please
contact The National Lottery.

Page 12 (c) Uthingo Management (Pty) Ltd
9.0 CLAIMING OF PRIZES
Prizes will be paid to claimants holding valid winning tickets according to
the following conditions:
All prizes are paid in Rand to single individuals only, and in accordance
with the Game Rules
Cash prizes of up to R500 are payable by all Retailers at the time of
claim. All Retailers have the discretion to pay up to R2 000 in cash.
Prize claims between R2 001 and R50 000 are only payable at an
Authorised Prize Payment Centre (addresses available from any
Retailer or via the Player Thusong), and claimants must complete a
Prize Claim Form and provide proof of identity.
Any prize over R50 000 must be claimed by personal visit to a National
Lottery Office and upon completion of a Prize Claim Form. For your
convenience, ring the Player Thusong who will arrange an
appointment with the Regional Office of your choice. Addresses of
The National Lottery Offices are given at the beginning of this Code.
No prize will knowingly be paid to a person under 18 years of age
(whether claiming for themselves or another person), or to a person
claiming on behalf of a person under 18.
No prize will be paid to persons precluded from playing The National
Lottery Games as defined in the Lotteries Act 1997, the regulations
to the Act, and the Game Rules.
Uthingo reserves the right to require any claimant of any prize to
complete a Prize Claim Form, and to delay prize payment for further
investigation if it has reason to doubt the ownership or validity of the
ticket.
Claimants of prizes over the cash limit (R2 000) who do not have a
bank account will be helped and encouraged to open one to receive
their prize cheque.

(c) Uthingo Management (Pty) Ltd Page 13
9.0 CLAIMING OF PRIZES (continued)
Claims can be lodged by post by sending the original winning ticket,
with the claimant's name and identity details on the reverse, to The
National Lottery , P/Bag X72 Auckland Park, 2006. Postal claimants
are advised to retain a photocopy of the winning ticket, and utilise a
secure postal service. All postal claims are entirely at the claimant's
risk, and proof of postage will not be accepted as proof of receipt by
Uthingo. Prizes below R50 000 claimed by post will be paid by cheque
posted to the return address. Winners of larger prizes will be advised
by post to attend at a National Lottery Office to receive their prize.
?Uthingo may photograph claimants of prizes for security purposes,
and prize claims in excess of R50 000 may be subject to any checks
Uthingo sees fit prior to payment.

Page 14 (c) Uthingo Management (Pty) Ltd
10.0 TIMING OF PRIZE PAYMENTS
All validated prizes that are claimed in person are normally paid on
the same day as claimed if the preferred payment method of the Player
is by cheque, and if the claim is made at the correct location (see
Section 11 below).
Cheques for prizes that are claimed by post and are validated as
winners, or that arise from Subscription Sales, will be posted within 5
working days of validation unless the prize is greater than R50 000, in
which case the Player will be required to claim the prize in person.

(c) Uthingo Management (Pty) Ltd Page 15
11.0 PRIZE CLAIM LOCATIONS, VALUE AND PAYMENT
LIMITS
Prizes can be claimed at the following locations to the values shown:
PAYMENT LOCATION PRIZE VALUE PAYMENT
METHOD
All Retail Outlets Up to R500 Cash
All Retail Outlets Up to R2 000 Cash
(at the discretion of the Retailer)
National Lottery Up to R2 000 Cash
Authorised Prize Payment Centres R2 001 to R 50 000 Cheque only
National Lottery Offices Any prize Cheque only
(see addresses on front page)
National Lottery Head Office Any prize Cheque only
To find out where your nearest Authorised Prize Payment Centre and/or
National Lottery Office is, please contact any Retailer, phone the Player
Thusong, or write to The National Lottery .

Page 16 (c) Uthingo Management (Pty) Ltd
12.0 PRIZE CLAIM TIME LIMITS
No claims for prizes arising from an On-Line Draw may be made before
sales commence on the morning following that Draw or after the claim period
closes 365 days following that Draw.
13.0 DISPUTED CLAIMS
Players with tickets or claims which cannot be processed by a Retailer for
any reason, must submit them to a National Lottery Head Office for
investigation.
The Prize Payout Department will send a letter of acknowledgement to the
Player and will investigate the claim. If after investigation, the claim is found
to be valid, a prize cheque will be posted to the Player in settlement of their
claim.
If the claim is found to be invalid, a letter explaining the reason that a prize
cannot be paid on the ticket will be sent to the Player.

(c) Uthingo Management (Pty) Ltd Page 17
14.0 UNCLAIMED PRIZES
Information concerning any unclaimed prizes in a Draw will be released
within two months following that Draw.
If an individual prize over R500 000 remains unclaimed for more than six
months after the Draw, Uthingo will make special efforts to alert the public.
Information will be made available to the media, but no details will be released
which could endanger a Player's wish to remain anonymous.
More intensive efforts to advise Players that a Jackpot or large value prize
remains unclaimed, may be undertaken in the weeks immediately preceding
the expiry of the one calendar year claim period. As before, no details will
be released which could endanger a Participant's wish to remain anonymous.

Page 18 (c) Uthingo Management (Pty) Ltd
15.0 RETAIL OUTLET STANDARDS AND SERVICE
Uthingo authorises selected Retailers to be sellers of National Lottery Games
through the signing of a Retailer Agreement with which the Retailer is
expected to comply. Only after they have completed adequate training may
a Retailer or his staff sell or validate tickets or pay prizes.
Retailers are required to supply the following information free of charge to
Players:
On display or available for inspection:
National Lottery Game Rules.
Details of all current National Lottery games available at that outlet.
Results Board showing the winning numbers and prize amounts in the
most recent Lotto Draw.
Available to take away on request:
An information leaflet for each of the Games.
Entry Coupons
Printout of results and prize amounts in the most recent Lotto draw.
This Code of Practice, Game Rules for each game, and certain other
information is available in English, Afrikaans, Zulu and Sotho. Should a
Retailer not have a copy of these documents in one of these languages,
please contact The National Lottery who will be happy to post one to you.

(c) Uthingo Management (Pty) Ltd Page 19
16.0 TELEPHONE ENQUIRIES
The Player Thusong (0800 40 30 40 Tollfree) is a help line which responds
to Players' enquiries, requests, and complaints. The service is staffed during
the following hours:
Monday to Sunday 0600 hrs to 2200 hrs
The Player Thusong is available for Player enquiries on the same telephone
number from any telephone in South Africa at no charge to the caller, other
than calls from cellular telephones where the caller pays a normal cellular
call charge.
The Player Thusong is staffed by suitably trained representatives familiar
with The National Lottery and its operations; and fluent in all official
languages. It should be the point of initial contact for winners of large prizes.
Some information such as Draw results may be provided through a recorded
information system.
The National Lotteries Board will monitor the performance of the Player
Thusong to ensure that it offers an efficient and courteous service to callers,
ensuring that calls are answered promptly at all times.
In the interests of the security of The National Lottery, telephone
conversations between the Player Thusong Operators and the Playing Public
may be recorded.

Page 20 (c) Uthingo Management (Pty) Ltd
17.0 POSTAL AND EMAIL ENQUIRIES
The Playing Public is encouraged to submit any comments, complaints, or
requests for information about any aspect of The National Lottery addressed
to:
National Lottery,
Private Bag X72
Auckland Park, 2006.
All postal enquiries received by Uthingo will be answered with an
acknowledgement or full reply or both as appropriate, and Uthingo will
attempt at all times to offer a responsive, efficient and courteous service.
The Playing Public can also contact The National Lottery by email via the
Internet site located at:
[http://www.national-lottery.co.za]
People suffering from visual impairment, and others with such special needs,
should make contact with the Player Thusong, by telephone or in writing,
where their request will be dealt with individually.
In its dealings with the general public, Uthingo works to an agreed set of
performance standards which include targets for answering telephone calls,
replying to letters and paying prizes. They are monitored by the National
Lotteries Board, and are published in Uthingo's Annual Report.

(c) Uthingo Management (Pty) Ltd Page 21
18.0 CONFIDENTIALITY OF WINNERS
Uthingo will not reveal the identity of any prize winner unless the winner
has had the implications of publicity explained, and has agreed to publicity
by signing a Consent Form in the presence of a witness. Uthingo will strive
to maintain the dignity of winners who agree to publicity. Without this formal
consent, no personal information about a winner will be released, and winners
have the right to withdraw this consent at any time. Retailers are similarly
instructed not to reveal the identity of persons who they know or suspect
are winners of major prizes.
Where, in an effort to locate the holder of a ticket for an unclaimed prize,
Uthingo discloses information regarding the area where the ticket was
purchased, reasonable steps will be taken to avoid jeopardising the winner's
subsequent right to anonymity.

Page 22 (c) Uthingo Management (Pty) Ltd
19.0 SERVICES FOR WINNERS OF LARGE PRIZES
A team of highly trained and experienced Winners Advisors is employed by
Uthingo to attend to winners and to offer help and support from the moment
they lodge their claim. The Advisor explains to the winner the pros and
cons of accepting publicity, and provides details of the additional support
services available from Uthingo.
All winners of prizes over R50 000 are provided free of charge with basic
written advice on a range of relevant financial and legal matters. Winners of
prizes between R500 000 and R1 000 000 will be offered the opportunity of
one consultation, at Uthingo's cost, with an accountant.
For those individuals winning over R1 000 000 a panel comprising a solicitor
and an accountant will be made available for consultation. Their advice will
not recommend the products of any particular company nor any particular
type of product. Should Uthingo feel that additional advisors would be of
benefit to a Player then they will also be offered free of charge.
The prize values and services stated above are guidelines only which Uthingo
will apply with flexibility depending on needs. Should a Player win a smaller
prize than those stated above, but in Uthingo's view that prize is likely to
have a significant impact on the Player's life style, then some or all of the
services above will be offered at no cost. This decision will be made at
Uthingo's sole discretion.
Uthingo also offers to maintain contact with winners of larger prizes over a
longer period. This contact is informal and designed to offer advice and
support on any matter arising from the win.

(c) Uthingo Management (Pty) Ltd Page 23
20.0 COMPLAINTS PROCEDURE
Any expression of dissatisfaction from a Player concerning The National
Lottery, whether verbal or written, will be classified and recorded as a
complaint.
Retailers are trained to deal with enquiries and complaints, however if the
Retailer cannot resolve the complaint, the Player should contact The National
Lottery by telephone or in writing.
If the Player Thusong representatives are unable to resolve the issue, there
is a structured system for escalating complaints, if necessary to the highest
level within Uthingo. Ultimately, if the matter still remains unresolved, the
complainant can contact the National Lotteries Board, which has a statutory
duty to protect the interests of Players.
The National Lotteries Board will carry out an impartial review of the facts
and will check that Uthingo has complied with the obligations contained in
its Licence, in the relevant Game Rules, and in this Participant Code of
Practice. If there has been a failure to comply, Uthingo will be asked to take
appropriate action. The National Lotteries Board can be contacted by writing
to:
National Lotteries Board,
PO Box 1556
Brooklyn Square,
Pretoria 0075
or by telephoning (012) 362 0306.

Page 24 (c) Uthingo Management (Pty) Ltd
21.0 UNDER 18'S AND OTHER PROHIBITED PLAYERS
Persons under 18 years of age are forbidden by law to purchase National
Lottery tickets or claim prizes whether for themselves or on behalf of others.
This information is visible on signage in all Retail Outlets, and on most
National Lottery literature.
Any Retail Outlet selling tickets or paying prizes to people under 18 years
old may be barred from selling National Lottery tickets, and may face criminal
prosecution.
In addition, regulations made under the Act prohibit all employees of
Uthingo and the National Lotteries Board from purchasing tickets or
claiming prizes whether for themselves or on behalf of others.
22.0 COUNSELLING SERVICES
Uthingo recognises that certain individuals may feel a compulsive need to
play National Lottery Games. In order to protect such Players, Retailers
are encouraged to be alert to compulsive or addictive behaviour among
Players. Should a Retailer feel that a Player is purchasing excessive numbers
of tickets, they are required to give the Player information about counselling
services which are available locally, and to refrain from selling the Player
further tickets. Uthingo can also provide this information to any Player
who requests it.




