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README: The SADE Municipality Hotline IVR Prompts
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Full name:     The SADE Municipality Hotline IVR Prompts

Desciption:    Audio and corresponding transcriptions for the SADE
               Municipality Hotline IVR prompts in English, Sesotho and 
               isiZulu.

Languages:     English (eng)
               isiZulu (zul)
               Sesotho (sot)

Version:       1.0

Size:          66MB

URL:           http://rma.nwu.ac.za/
               Any queries with regard to updated versions can be directed to
               rma@nwu.ac.za.

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This data is shared under the Creative Commons Attribution 3.0 Unported 
(CC BY 3.0) license. For more information see license.txt

When using these prompts, please cite:
  Charl van Heerden, Marelie Davel and Etienne Barnard, "Performance analysis 
  of a multilingual directory enquiries application", in Proc. Annual Symp. 
  Pattern Recognition Association of South Africa (PRASA), pp 258-263, 
  Cape Town, South Africa, November 2014.

bibtex:
@inproceedings{vanheerden14dePerformanceAnalysis,
  author    = {Charl van Heerden, Marelie Davel and Etienne Barnard},
  title     = {Performance analysis of a multilingual directory enquiries
               application},
  booktitle = {Proc. Annual Symp. Pattern Recognition Association of South 
               Africa (PRASA)},
  pages     = {258--263},
  address   = {Cape Town, South Africa},
  year      = {2014},
  month     = {November}
}

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DETAILED INFORMATION

DESCRIPTION:

The English SADE municipality hotline's prompts were translated (and recorded)
in Sesotho and isiZulu. While the underlying recognition system is able to 
recognise Afrikaans, English, Sesotho and isiZulu speakers, pronouncing any of 
the South African municipality names, the interface language can also be 
customised to be Sesotho or isiZulu.

Below, the name of the prompt (which is consistent across languages) is
followed by the English, Sesotho and isiZulu transcription.

PROMPT NAMES AND TRANSCRIPTIONS:

wav: welcome_md.wav
eng: welcome to municipal directory enquiries 
sot: ra o amohela mohaleng wa ho botsa ka dinomoro tsa dimasepala
zul: siyakwamukela kusizinda semibuzo sakwamasipala

wav: i_did_not_understand.wav
eng: i did not understand what you said
sot: ha ka utlwisisa hore na o itseng
zul: angikuqondanga okushilo

wav: bye.wav
eng: good bye
sot: sala hantle
zul: sala kahle

wav: im_sorry.wav
eng: i'm sorry my mistake
sot: tshwarelo ke phoso ya ka
zul: ngiyaxolisa kube yiphutha lami

wav: is_this_correct.wav
eng: is this correct
sot: na se se hantle
zul: ingabe kuyiqiniso

wav: is.wav
eng: is
sot: ke
zul: yi le

wav: i_think.wav
eng: i think you said
sot: ke nahana hore o itse
zul: ngicabanga ukuthi uthe

wav: listen_again.wav
eng: to listen to the number again, please stay on the line. otherwise just hang up.
sot: ho mamela nomoro hape ka kopo tshwara jwalo. ho seng jwalo beha mohala fatshe.
zul: ukuze uphinde uzwe inombolo futhi sicela uhlale ocingweni. ngaphandle kwalokho ungalibeka phansi ucingo.

wav: please_say.wav
eng: please say the name of the municipality you are looking for
sot: ka kopo bolela lebitso la masepala o e batlang
zul: sicela usho igama likamasipala omfunayo

wav: the_number_for.wav
eng: the number for
sot: nomoro ya
zul: inombolo ka

wav: i_have_two_options_for_gariep.wav
eng: i have two options for gariep
sot: ke na le kgetho two kapa gariep
zul: khetha two noma gariep

wav: please_say_freestate_or_eastern_cape.wav
eng: please say free state or eastern cape
sot: ka kopo e re free state kapa eastern cape
zul: sicela uthi free state noma eastern cape

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DIRECTORY/FILE STRUCTURE:

sade
├── eng
│   ├── disambig
│   │   ├── eastern_cape.wav
│   │   └── ...
│   ├── municipalities
│   │   ├── abaqulusi.wav
│   │   └── ...
│   ├── prompts
│   │   ├── bye.wav
│   │   └── ...
│   └── tel
│       ├── 0112783000.wav
│   │   └── ...
├── sot
│   ├── disambig
│   │   ├── eastern_cape.wav
│   │   └── ...
│   ├── municipalities
│   │   ├── abaqulusi.wav
│   │   └── ...
│   ├── prompts
│   │   ├── bye.wav
│   │   └── ...
│   └── tel -> ../eng/tel
└── zul
    ├── disambig
    │   ├── eastern_cape.wav
    │   └── ...
    ├── municipalities
    │   ├── abaqulusi.wav
    │   └── ...
    ├── prompts
    │   ├── bye.wav
    │   └── ...
    └── tel -> ../eng/tel

15 directories, 1133 files

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ADDITIONAL DOCUMENTATION:

[1]     Charl van Heerden, Marelie Davel and Etienne Barnard, "Performance
        analysis of a multilingual directory enquiries application", in Proc. 
        Annual Symp. Pattern Recognition Association of South Africa (PRASA), 
        pp 258-263, Cape Town, South Africa, November 2014.
 
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